Bio: Kristina Findley has implemented more than 20 laboratories from across the country including clinical, molecular, genetic, toxicology and pathology labs. Her experience working with the extremely complex billing requirements has enabled labs to become more efficient and meet organizational goals. In this role, Kristina performs high-risk assessments of labs and identifies how they can increase collections and minimize costs by maximizing staffing and reducing unnecessary manual processes for many billing functions. She also manages large, multifaceted projects where information from front-end and back-end functions affect lab profitability and provides insight on how to implement change to positively impact a lab’s bottom line. Kristina travels extensively and speaks regularly at the annual TELCOR User Conference sharing laboratory revenue cycle best practices. She came to TELCOR with a background in training and implementation for health care practice management and billing software. Kristina holds a Bachelor’s of Science degree from the University of Nebraska-Lincoln.