Bio: Carlton Burgess has over 30 years of experience in a broad range of laboratory management and business development positions. He has held leadership positions in hospital systems both public and private as well as commercial laboratories. In his role at Ascension Michigan he is coordinating the development of a state wide laboratory network and rapidly expanding outreach service. While at Baxter Healthcare, SmithKline-Beecham and Nichols Institute Carlton gained extensive experience with Information technology implementations, laboratory service transformation, service metric development, practice standardization, and the implementation of LEAN processes.
Expertise includes: DataMart and enterprise analytics, system integration, physician/customer relationship management, regional laboratory service transformation, Six Sigma & LEAN, service metric development, and sales and customer service training program developmentCarlton is a certified Six Sigma Green Belt. He has been a speaker at CLMA and AACC national meetings and holds a BS in Allied Health from the University of Wisconsin and Master of Science – Management from Cardinal Stritch University.